Privacy Policy
Effective Date: February 5, 2026
Last Updated: February 5, 2026
Codas Labs, LLC (“Codas Labs,” “we,” “us,” or “our”) values your privacy and is committed to protecting personal information collected through our websites, software applications, platforms, training programs, communications, and related online or mobile resources (collectively, the “Resources”).
This Privacy Policy explains what personal information we collect, how we use it, when we share it, how we protect it, and the rights you may have, depending on your jurisdiction.
The terms “you” and “your” refer to visitors, users, leads, customers, subscribers, event registrants, and other individuals interacting with our Resources who are at least thirteen (13) years of age.
1. Scope of This Privacy Policy
This Privacy Policy applies to personal information collected by Codas Labs through its Resources, including those operated under Codas Labs and its affiliated brands, such as Codas Media, as well as any future products, services, or applications offered by Codas Labs.
Certain products or services may include additional privacy notices or disclosures. Where applicable, those notices supplement this Privacy Policy.
2. Who We Collect Personal Information From
We may collect personal information from the following categories of data subjects:
• Visitors to our websites and online resources
• Users of our software platforms and applications
• Leads, subscribers, and customers
• Training, coaching, or event participants
• Individuals who contact us or submit forms
• Vendors, business partners, and affiliates
• Job applicants and workforce members (subject to separate notices)
The same individual may fall into more than one category.
3. What Personal Information We Collect
We collect two general types of information:
A. Personal Information You Voluntarily Provide
This may include, depending on your interaction with us:
• Identifiers (name, email address, phone number, mailing address)
• Professional or business information
• Account credentials
• Payment and transaction information (processed via third parties)
• Communications you send to us (emails, messages, support requests)
• Information submitted during events, training, or coaching
• Content you choose to post in communities or interactive features
You may choose not to provide personal information, but doing so may limit your ability to access certain features or Services.
B. Automatically Collected Information
When you access our Resources, we may automatically collect:
• IP address and device identifiers
• Browser type, operating system, and device information
• Pages viewed, links clicked, and session duration
• Referring URLs and exit pages
• Approximate geographic location
• Usage data and analytics
This information is collected using technologies such as cookies, pixels, SDKs, and similar tracking tools.
4. How We Use Personal Information
We use personal information for legitimate business purposes, including to:
• Provide, operate, and improve our Services
• Create and manage accounts
• Process transactions and payments
• Communicate with you about products, services, updates, and events
• Provide customer support and respond to inquiries
• Deliver educational, training, or coaching content
• Conduct analytics, research, and platform optimization
• Send marketing, promotional, or informational communications (where permitted)
• Detect, prevent, and address fraud, abuse, or security issues
• Comply with legal obligations and enforce agreements
We do not sell personal information to data brokers.
5. Communications, Marketing, and Opt-Out
You may receive communications from Codas Labs via email, SMS, phone calls, or other channels, consistent with applicable law and your consent.
You may opt out of non-transactional communications at any time by:
• Clicking “unsubscribe” links in emails
• Replying “STOP” to SMS messages
• Contacting us using the information below
Opt-out requests are honored as soon as reasonably practicable, though you may receive limited communications during processing.
6. Cookies, Analytics, and Advertising
We use cookies and similar technologies to operate our Resources, analyze usage, personalize experiences, and support marketing and retargeting campaigns.
We may work with third-party analytics and advertising providers (such as Google Analytics and advertising platforms) that collect information over time across websites and devices.
You may control cookies through your browser settings. Disabling cookies may affect functionality.
7. When and With Whom We Share Personal Information
We may share personal information in the following circumstances:
• Affiliates: Within the Codas Labs family of companies
• Service Providers: Vendors that help us operate our business (hosting, payments, analytics, communications, support)
• Legal Obligations: When required by law, subpoena, or governmental request
• Protection of Rights: To prevent fraud, abuse, or harm
• Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets
We seek to share only the minimum information necessary and require vendors to protect personal information through contractual obligations where feasible.
8. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including to:
• Maintain ongoing relationships
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
Retention periods vary depending on the nature of the information and applicable laws.
9. Data Security
We maintain administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, or disclosure.
No system is 100% secure, and we cannot guarantee absolute security. However, we take reasonable steps consistent with industry standards to protect personal information.
10. Children’s Privacy
Our Resources are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 without verifiable parental consent.
If you believe a child has provided us personal information, please contact us so we can take appropriate action.
11. U.S. State Privacy Rights
Residents of certain U.S. states (including California and other states with privacy laws) may have rights regarding access, correction, deletion, and opting out of certain data uses.
We honor applicable rights as required by law and do not discriminate against individuals for exercising privacy rights.
12. GDPR and International Users
We collect personal information from individuals located in the European Economic Area, the United Kingdom, Switzerland, and other jurisdictions with data protection laws.
Where applicable, we process personal information based on lawful grounds such as legitimate interest, contractual necessity, or consent.
International transfers of personal information are conducted in accordance with applicable legal requirements.
You may have rights to access, correct, delete, restrict, or object to processing of your personal information. Requests may be subject to identity verification.
13. External Links and Third-Party Platforms
Our Resources may contain links to third-party websites, platforms, or social media services. We are not responsible for the privacy practices or content of third parties.
14. Refund Policy
Your purchase of a product or service or ticket to an event may or may not provide for any refund. Each specific product, service, event or course will specify its own refund policy.
15. Termination
We may cancel or terminate your right to use the Site or any part of the Site at any time without notice. In the event of cancellation or termination, you are no longer authorized to access the part of the Site affected by such cancellation or termination. The restrictions imposed on you with respect to material downloaded from the Site, and the disclaimers and limitations of liabilities set forth in these Terms of Service, shall survive.
16. Class Action Waiver
You may only resolve disputes with us on an individual basis, and may not bring a claim as a plaintiff or a class member in a class, consolidated, or representative action. Class arbitrations, class actions, private attorney general actions, and consolidation with other arbitrations aren’t allowed.
The arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a class or representative proceeding or claims (such as a class action, consolidated action or private attorney general action) unless all relevant parties specifically agree to do so following initiation of the arbitration.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The English-language version controls. Continued use of our Resources after updates constitutes acceptance of the revised Privacy Policy.
18. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
Codas Labs, LLC
PO Box 555 Wake Forest, North Carolina, 27588 United States
Email: support [at] codaslabs.com
Phone: +1 743-300-5227
